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To all customers

Dear all customers,

customers1 

Thanks for contacting us at Wonderfulgold. Please be aware of important information detailed in this article.

Our Company are open 8.30am – 6.00pm Monday to Saturday, except public holidays, and will aim to respond to all emails within 3 working days.

If your query relates to woven clothing we also can help you with a personal answer, but there perhaps a delay will be caused.

As such, we kindly ask you to review the information below, please avoid sending additional emails unless requested, or through multiple contact channels as this could cause a delay in our response.

Where possible we do ask that you please send your email to:

sales@wonderfulgold.com

regarding delivery, it based on exact quantity and physical places, there are maybe any delays to deliveries to some places due to Covid-19. This is affecting all couriers delivering from China and something which is beyond our control.

Your order can be delivered any time between 8.00am – 6pm on the date of delivery. Please allow the relevant time frames to pass before querying the location of your order.

If you are struggling to look for any knitted sweaters which you want, we do recommend you paying attention to the following:

All genre or pattern of design can be available at Wonderfulgold, such as: chunky knit, puff sleeve, raglan sleeve, ruffle, shrug; plain, cable, stripe print, color block, animal print, crochet, lace, intarsia, rib, pointelle, lurex, jacquard, argyle.

Necklines: V-neck, round neck, roll neck, notch, scoop neck, boat neck.

Made with: cotton, ramie, linen, wool, cashmere, alpaca, merino wool, mohair, blends, etc. You can have knitwear both snugly and stylish.  

customers2 

Please remember that our team are doing everything they can to assist all our customers. As such, we have zero tolerance towards any rude, aggressive or abusive behaviour and we do ask for kindness at all times.

We thank you, once again, for your patience and understanding and we wish all our customers well.

Kind regards,

Awen

Shenzhen Wonderfulgold Clothing Co., Ltd.

 


Post time: Oct-21-2021